Free Shipping - All orders over $99 in Germany, over 149$ worldwide qualify for free shipping. There are no weight exclusions or restrictions to the number of items ordered.
Shipping Carriers - We ship via Parcel One. Parcel one is an online shipping service provider, which, based on the circumstances of the order, selects the most appropriate shipping company and the shortest delivery route. While we do our best to get orders delivered quickly, we cannot account for any delays the different shipping companies may have.
|Germany||5,90€ for all orders within Germany||Free shipping on orders over 99€|
|Europe||8,90€ for all orders within Europe||Free shipping on orders over 149€|
|Worldwide||19,90€ for international shipping||Free shipping on orders over 149€|
Germany: 2-3 working days
Europe: 7-10 working days
Worldwide: up to 18 working days
All shipping is realized by Parcel One.
We will update your order as soon as we receive the tracking Data from DHL.
Then a tracking number will be sent via email with a link to track the package on the shipping company website.
We from bobberbrothers are all committed to make sure customers are satisfied with our products and happy with their purchases. In the case that your shirt, hoodie, headwear, accessories, or other products are not what you expected, you are free to return it within 30 days of your purchase date, no questions asked. We keep things simple because we know what it’s like to be in your shoes. When we purchase from online companies, we too expect a simple return policy that does not confuse or frustrate us.
NO QUESTIONS ASKED MEANS NO QUESTIONS ASKED
In case you still have doubts about how easy the return process is, we have included a list of acceptable reasons to return one of our products. You can send your product back if:
- The size / the cut does not fit properly
- You don't like the design
- You don't like the quality of the product for any reason
- You buy it as a birthday gift for your boyfriend, but he breaks up with you
- Your brand new cap takes off while riding and it gets dirty
HOW TO MAKE A RETURN
While it disappoints us to know that you are not completely satisfied with your purchase, we will do everything we can to ensure you have a smooth return process.
If you wish to cancel the contract, please complete and submit the form below together with your return to the given address. Also please shortly note if you want a refund or an exchange for your item(s).
c/o evia Fulfillment Services GmbH
Dürener Str. 340,
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*) /for the supply of the following service (*),
Ordered on (*) ___________ / received on (*) ______________
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
(*) Delete as appropriate
CHARGES AND CREDITS
Shipping charges - Customers are responsible for shipping costs back to Bobberbrothers Apparel.
Receiving your refund - Bobberbrothers Apparel does not charge restocking fees. You will receive a full refund to the credit card or Paypal account originally used.